Privacy Policy

Effective Date: January 17, 2025

At OpalxxGlow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data. By accessing or using our website, you agree to the practices described in this policy.

1. Collection of Information

We collect personal information when you interact with our website, place an order, create an account, or subscribe to our newsletter. The information we may collect includes:

  • Personal Identification Details: Name, email address, phone number, and account credentials.
  • Payment and Transaction Information: Billing address, shipping address, and payment method details (such as credit card information or PayPal details).
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and activity on our site, including browsing and purchasing history.

In addition, we may collect additional information when you contact customer service or participate in surveys, promotions, or contests.

2. Use of Information

The personal information we collect is used for a variety of purposes, including but not limited to:

  • Order Processing and Customer Service: To fulfill your orders, process payments, and manage deliveries. We may also use your information to communicate with you regarding your orders, including providing updates, shipping notifications, or customer support.
  • Marketing and Promotions: With your consent, we may send promotional materials, product updates, newsletters, and special offers. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Improving User Experience: We analyze your usage data to improve our website, make it easier to navigate, and personalize your shopping experience based on your preferences and previous purchases.

3. Data Protection and Security

At OpalxxGlow, we prioritize the security of your personal data. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Some of the measures include:

  • SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt data during transactions, ensuring your sensitive information is transmitted securely.
  • Firewalls and Secure Servers: We utilize advanced firewalls and secure servers to prevent unauthorized access to our systems.
  • Regular Security Audits: We conduct regular audits and assessments to identify potential vulnerabilities and address them promptly.

Please note that while we take every effort to protect your personal data, no method of data transmission over the internet is completely secure. Therefore, while we strive for high security, we cannot guarantee absolute protection.

4. Sharing Information with Third Parties

OpalxxGlow respects your privacy and does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us deliver our services. These third parties are bound by confidentiality agreements and are only allowed to use your information to perform specific tasks on our behalf, such as:

  • Payment Processors: To process payments and complete transactions securely.
  • Shipping and Fulfillment Partners: To deliver products to your address and manage returns and exchanges.
  • Marketing and Analytics Providers: To help us send relevant promotions or analyze customer behavior and preferences.
  • Legal and Compliance Authorities: If required by law, we may disclose your personal information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of OpalxxGlow, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, provide personalized content, and improve the functionality of our website. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights and Control Over Information

As a customer, you have the right to access, update, or delete your personal information at any time. You can manage your information by logging into your account or contacting our customer service team. Additionally, you have the following rights:

  • Access and Correct Your Information: You can request to view the personal data we hold about you and correct any inaccuracies.
  • Delete or Limit Use of Your Data: You may request the deletion of your personal information, or limit the ways in which we use your data.
  • Opt-out of Marketing Communications: You can choose not to receive promotional emails or other marketing materials from us.

If you wish to exercise any of these rights or have concerns about how we handle your personal data, please contact us directly at support@opalxxglow.com.

7. Changes to this Privacy Policy

OpalxxGlow reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy. If you have any questions or concerns regarding this policy, please feel free to contact us.

Contact Information:

  • Address: 70 W 115th St, New York, NY 10026, United States
  • Phone: (212) 289-4952
  • Email: support@opalxxglow.com

Thank you for trusting OpalxxGlow with your personal information. We value your privacy and are committed to safeguarding your data.